* Site visit and case study research
* Focus groups and interviews
* Small and large scale surveys
* Stuctured classroom observation
* Transcript analysis including course enrollment, retention and passing rates
* Design and use of rubrics and benchmarks for scoring studen work samples
* Data management systems including technical assistance in the design and monitoring of student assessment data and social service case management.
* Analysis of outcomes ranging from descriptive statistics to complex statistical modeling related to student academic achievment and school performance including standardized test scores (both norm- and criterion referenced), school attendance, program attendance, grade point averages, English language proficience, college eligibility, and degree completion.